Returns & Exchanges
At Pop Collectibles, we want you to love your new fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all apparel remains unworn, unwashed, and with original tags attached to qualify for a return.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer labels and security tags are still intact.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing